ROAL Healthcare helps older people stay independent and connected at home. We also supply trained care assistants and support workers to care homes and supported living services across Bournemouth, Christchurch and Poole.
Regular visits from the same friendly companion, so you or your relative can keep doing the things that matter at home and out in the community.
Older people who are mostly independent but would like company, practical help or someone to get out and about with. It also suits families who live further away and want a trusted person to call in.
Our companions do not help with washing, dressing, toileting or taking medicines. That is personal care, which we will offer once we are registered with the Care Quality Commission. If you need it now, we will tell you honestly and help you find a registered provider.
Tell us a little about who needs support and what would help.
We visit at a time that suits you, with family there if you like.
We agree the days, times and tasks, and give you a clear written price.
We introduce your regular companion and review how things are going.
When our registration is confirmed, we will add hands-on care for people who need more support to stay safely at home.
ROAL Healthcare is preparing to apply to the Care Quality Commission (CQC) to provide personal care. We do not provide personal care until registration is confirmed. Once we are registered, you will be able to check us on the CQC website.
Companionship clients can move on to personal care with the same team once it is available. We will publish personal care prices when our registration is confirmed.
Reliable, checked staff to cover sickness, holidays, vacancies and busy periods, booked by the shift or for longer placements.
For residential and nursing homes: personal care, mealtimes, moving and handling, and activities, working under your care plans.
For supported living services: daily living skills, community access and person-centred support for people with learning disabilities, autism or mental health needs.
Days, waking nights, sleep-ins and weekends. Short-notice cover, regular block bookings and longer placements.
Send us the date, shift times, role and any specific skills you need. We confirm the worker and send their profile so you know who is arriving.
Our phone line is open 24 hours a day for urgent and same-day cover: 07397 188081.
Our staffing service supplies workers to registered care providers, who direct the care. We do not supply nurses.
You pay only for the hours you book. There are no joining fees, no assessment fees and no booking fees.
For private clients and families. Per hour, minimum visit 1 hour.
| Monday to Friday | £28per hour |
|---|---|
| Saturday and Sunday | £30per hour |
| Bank holidays | £42per hour |
| Trips out in the companion's car | 45pper mile |
Your free home visit and written support plan cost nothing. Christmas Day, Boxing Day and New Year's Day are charged at the bank holiday rate.
For care homes and supported living providers. Per worker, per hour.
| Care assistant or support worker, weekday days | £22.50per hour |
|---|---|
| Weekday nights (waking) | £24.50per hour |
| Weekends, days and nights | £24.50per hour |
| Bank holidays | £34per hour |
Ask about lower rates for regular block bookings. Rates are plus VAT where it applies. Sleep-in shifts are quoted on request.
We are based in Southbourne and start our home visits in east Bournemouth and Christchurch. Staffing covers the whole of Bournemouth, Christchurch and Poole.
Not sure if we reach you? Ask us, as we are adding areas as our team grows.
We are building our first team in Bournemouth. You get flexible hours, free training and the chance to grow with a new local company.
Visit older people at home for company, shopping, meals, light housework and trips out.
Work shifts in care homes and supported living services across Bournemouth, Christchurch and Poole.
ROAL Healthcare is an equal opportunities employer.
Companionship costs £28 an hour on weekdays, £30 an hour at weekends and £42 an hour on bank holidays, with a minimum visit of 1 hour. Your free home visit and written support plan cost nothing, and there are no joining fees. See all our prices.
Yes. Many enquiries come from sons and daughters. We always involve the person receiving support and agree the plan with them, and we can keep you updated after visits if they are happy for us to.
Not yet. We are preparing our application to the Care Quality Commission and will only start personal care once registration is confirmed. You can register your interest and we will contact you when it is available.
If you receive a direct payment for your support, ask us. We will check whether the support in your plan is something our companionship service can provide.
Every worker has a right-to-work check, two references and an enhanced DBS check before they start. New companions complete the Care Certificate, and agency staff must show current mandatory training.
We aim for the same companion at each visit, with a small number of familiar colleagues to cover holidays and sickness.
Call us on 07397 188081 at any time of day or night with the date and shift, and we will confirm whether we can cover it. Regular block bookings give us the best chance of sending the same workers each time.
Our phone line is open 24 hours a day, 7 days a week. Call us, email us or send an enquiry. We are happy to talk things through, with no obligation.
Copy it below and email it to roal4u@yahoo.com, or call 07397 188081 and we will take the details over the phone.